Optional: Set lifecycle
Assign lifecycle hooks to your NLX conversational AI application
Last updated
Assign lifecycle hooks to your NLX conversational AI application
Last updated
An application's Lifecycle tab allows you to choose any Lifecycle hook created within your workspace that enables your application to retrieve and use content from external resources or trigger an external operation during specific points within the application's conversation session.
Open the application you wish to edit, and select the Lifecycle tab to assign a Lifecycle hook created in the workspace:
The following are all lifecycle types available to configure on your application:
Conversation start: Triggers when a conversation session starts
Conversation end: Triggers when a conversation session ends/times out
Escalation: Triggers when an Escalate node is hit and the agent escalation transfer initiates
Message received: Triggers whenever a user submits a message (utterance
State modification: Triggers when a node is hit that includes State modifications applied to one or more Data requests where the Stream state modification setting is also enabled
Looking to create a lifecycle hook? See Lifecycle hooks