Generative AI

Leverage all generative AI features in your NLX workspace

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Native features

The NLX platform boasts native generative AI tools built on several large language models (LLMs) to assist with the building, testing, and performance of your conversations.

  • Intent classification: Using the LLM-powered NLX Boost setting, you can improve intent detection accuracy by up to 90% over a traditional NLP alone

  • Generate training phrases: Reduce time in crafting training data for your chosen NLP

  • Generate tests for training phrases: Quickly generate test phrases tied to your intent(s) for ensuring accuracy, resilience, and zero conflicts with other intents accessed by your conversational AI application

  • Generate portions of your flow: Provide simple prompts to generate conversation logic in the Canvas builder within seconds

  • Generative Journey: Collects necessary parameters (slots) from a user to complete a task using a single node in a workflow. Can be used with the NLX built-in LLM (requires no LLM integration).

Integrating LLMs in conversation

Introduce your preferred LLM service to handle logic and agent messaging within your conversation workflows.

  • Generative text: Handle your application's messaging and responses to a user, including any markdown formatting desired

  • Generative Journey: Collects necessary parameters (slots) from a user to complete a task using a single node in a workflow.

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