WhatsApp via Twilio

Learn to set up a WhatsApp via Twilio communication channel for your application in your NLX workspace

The WhatsApp via Twilio channel requires a one-time integration in your workspace before a channel can be created.

Create WhatsApp via Twilio channel

• Navigate to Channels tab of your application

• Expand WhatsApp via Twilio option

• Click + Create channel

• Choose your Twilio workspace integration from the Integration dropdown

• Enter Phone number

• Select Create channel

Phone Number is unique to the WhatsApp via Twilio channel and will need to be copied over from Twilio manually. When you build and deploy your application, NLX ensures that Twilio routes traffic from the assigned phone number to your deployed application.

Need context on the other fields? See Manage channels