Amazon Chime SDK
Learn to set up an Amazon Chime SDK communication channel for your bot in NLX's Dialog Studio
Last updated
Learn to set up an Amazon Chime SDK communication channel for your bot in NLX's Dialog Studio
Last updated
The Amazon Chime SDK channel requires a one-time integration in your workspace before a channel can be created for your bot.
Easily create an Amazon Chime SDK channel for your bot under the Channels tab:
Expand Amazon Chime SDK option
Select + Create channel
Choose your Amazon Chime SDK workspace integration from the Integration dropdown
Click Create channel
For voice-enabled conversations using Amazon Chime SDK, include the phone number under the Voice settings by language section.
The following fields are optional to the Amazon Chime SDK channel:
Region: Deploy your AWS resources in a desired region
Fulfillment Lambda ARN: The AWS Lambda function used for fulfilling Amazon Chime SDK
Voice settings by language: Enter an Amazon Chime SDK phone number by adding the language code + phone number combination
Default escalation phone number: Allows you to override a transfer number in an Escalation node payload
Phone numbers must be entered without spaces or dashes and preceded by a + and the country code (e.g., +15551234567)
Need context on the other fields? See Manage bot channels