Messenger
Learn to set up a Facebook Messenger communication channel for your bot in your NLX workspace
Last updated
Learn to set up a Facebook Messenger communication channel for your bot in your NLX workspace
Last updated
If you don't already have a Facebook page for your bot to connect to, create one on Facebook (https://facebook.com). Once your page is in place, set up Messenger before creating a channel.
To generate the other necessary properties to get your bot up and running with Messenger, first create a Messenger product:
Navigate to your Facebook App on https://developers.facebook.com. Scroll down to the Products section and choose Messenger for Set Up
On your Facebook App's page, click Add or Remove Pages
Navigate to your app's page and choose the Facebook page you want to link your bot to
Follow the steps in the pop-up
After the page is added, click Generate Token
Copy the token from the popup > Click Done
You may use any method to generate this string. We recommend using a password generator such as https://www.lastpass.com/password-generator
For security, make sure the token is at least 32 characters long.
In NLX, create a Messenger channel for your bot under the Channels tab:
Expand Messenger option
Select + Create channel
Enter Verify token
Enter Page access token
Click Create channel
Before proceeding with Step 5, create a build and deploy your bot.
After deploying your bot, make note of the bot's URL by expanding the Details link beside your Deplolyed status. Expand the Messenger section in the popup modal > Copy the Bot URL
On your Facebook App's page, scroll to the Webhooks section > Click Add Callback URL
Enter the bot's URL into the Callback URL field. Then enter the Verify token value you created into the Verify Token field
Click Verify and Save
On your Facebook App's page, scroll to the App Review for Messenger section > Select to add the pages_messaging permission
