Access control

Conveniently manage member access to NLX workspaces & their resources in Conversations by NLX

Introduction

Within a single NLX account, individual or multiple workspaces may be created to develop and manage conversational AI applications. Members are assigned per workspace, and, depending on their level of permissions, they're granted access to the resources within that workspace that support integrating, designing, testing, deploying, and analyzing your AI bots.

Need an overview of pre-defined roles in NLX? Check Roles & permissions

Add user

Account administrators are able to add or modify a user within an NLX account:

  • From your NLX account dashboard, select Users from the navigation menu

  • Click New user

  • Enter user's first name, last name, and email

  • Click Create

To make a user an Account administrator, enable the Account admin toggle when entering their details.

Edit role & access

Account administrators are able to add or modify any user's role and workspace(s) access within a CxN account:

  • From your NLX account dashboard, select Users from the navigation menu

  • Use the search bar to locate the user > Select from the list

  • Select Role tab of user > Add workspace and assign a role

  • Repeat if access to other workspaces is needed

  • Click Save

To make a user an Account administrator, select the Settings tab of the User and enable the Account admin toggle.

Create a custom role to better tailor access to resources in a workspace.

Delete user

Account administrators are able to delete a user, which removes them from all assigned workspaces and the NLX account.

  • From your NLX account dashboard, select Users from the navigation menu

  • Use the search bar to locate the user > Select from the list

  • Select Settings tab of user > Click Delete user

Log in

In order to access an NLX account or workspace, you must be added by an Account administrator before using the following links:

  • conversations.nlx.ai for accessing the NLX account dashboard. Useful if either an Account administrator or if assigned to multiple workspaces within the same account

  • dialogstudio.nlx.ai for directly logging into an NLX workspace. If assigned to multiple in the same NLX account, your last workspace will be remembered

Last updated