Notification center

Review notifications and setup alert subscriptions in NLX's Dialog Studio

What's the Notification center?

Notification center provides a feed of recent alerts from Analytics dashboards created in the workspace. It also allows you to manage email subscriptions of alerts, see what alerts have been created in the workspace, and define clustering alerts.

Looking to set up your own alert? See Analytics dashboards

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Access

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Alert details

Alerts that appear in the Notification center display the following:

Alert details in a Notification center feed

• Name of analytics metric & summary of the event

• Date + time of the alert

• Mark as read: Dismisses the alert from appearing in your notification feed

• View chart: Directly navigates to the dashboard panel containing the alert for advanced details

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Managing alerts

For managing notifications in the workspace, tap the Notification manager at the bottom of your feed:

Notifications

Provides a table of recent notifications and allows for bulk actions, including Delete or Mark all as read.

Clustering alert setup

Allows for creating alerts of detected clusters from unknown training phrases.

Optional: You may also specify email subscriptions using the Send to dropdown field when setting up your clustering alert.

Analytics alert setup

Provides a table of all alerts that are set up in the workspace.

To add an analytics alert, hover over any panel on an analytics dashboard and tap the bell icon to begin.

To delete an alert, select the remove icon under the Actions columns.

Subscriptions

Provides a table of current email subscriptions available to receive notifications from any workspace in a Conversations by NLX account.

Subscribers are only notified of alerts via email when specified through an alert's setup.

To add a new email subscription, select the + Add subscription link and enter the recipient's email address. New subscribers will receive an email to confirm their subscription before it may be used.

Ready to subscribe yourself or a teammate to an analytics alert? Hover over any panel on an analytics dashboard and tap the bell icon to begin.