How to: Test
Discover
Your selected NLP goes to work whenever testing a conversation flow. Therefore, create a build before using the Test feature with Bots or Intents.
Test a bot
Run through an entire conversation with your bot using the bot's Test option:
Attach all intents for testing to your bot
Configure default behaviors, if needed
Ensure a build has been created
Select Test to open chat widget and converse with your bot
Want to set up context or other settings or troubleshoot your test chat? See Configure and debug
Test an intent flow
To run through a specific intent's conversation, ensure you create a build through a bot first:
Attach intent to a bot
Go to bot's Deployment tab
Review & build > Click Create a build
Navigate back to intent > select flow
Click Test option on the canvas builder
Want to set up context or other settings or troubleshoot your test chat? See Configure and debug
Test a data request, action, or lifecycle hook
Choose resource > Select Test option in upper right of resource's page
Click Run test at bottom of panel
Toggle on Dynamic setting under applicable Headers to test Dynamic headers in your test widget.
Configure and debug
Within a bot or intent flow's Test chat panel, you may either select the gear icon to set context or other settings for your test, or select the bug icon to review all events from your test transcript for troubleshooting.
Customize data: If you have used context attributes in your messages, select the Settings of the Test chat to enter values into the corresponding fields to test your flow. Simply enter data into an available context attribute field and click Save and refresh.
Event details: To debug events in your intent flow, select a bot message in the transcript window. Click the expand caret on any item to view the NLU's details.
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