AWS End User Messaging SMS

Quickly set up the AWS End User Messaging SMS communication integration into your NLX workspace

Integrate AWS End User Messaging SMS

• Navigate to workspace Settings > Select the Integrations tab

• Choose + Add integration link > Select AWS End User Messaging SMS from the Type dropdown

• Click the link to deploy the CloudFormation template

You will be directed to AWS and asked to sign into your account.

• The Quick create stack page appears with Template, Stack Name, and Parameters information

• In the Capabilities section at the bottom, select the acknowledgment checkbox > click Create stack

• Once the stack is created and deployed, select the Outputs tab and under the Key section find the relevant ARNs/additional fields

• Copy and paste these values into the appropriate fields within the AWS End User Messaging SMS integration fields of your workspace:

  • Project ID: The unique identifier for your Pinpoint application

  • Pinpoint Role ARN

  • SNS Role ARN

  • SNS Topic ARN

At any time, you may edit or delete your AWS End User Messaging SMS integration by expanding the integration name and selecting the edit or delete icons.

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Set up bot using AWS End User Messaging SMS channel

To successfully use your AWS End User Messaging SMS integration with bots created in your workspace, be sure to complete the following:

• add AWS End User Messaging SMS as either a primary or secondary channel to any intent flows accessed by your bot

• create the AWS End User Messaging SMS channel on your bot's Channels tab. Be sure to select your workspace integration from the dropdown

• create a bot build & deploy