Amazon Chime SDK

Learn to set up an Amazon Chime SDK communication channel for your bot in NLX's Dialog Studio

The Amazon Chime SDK channel requires a one-time integration in your workspace before a channel can be created for your bot.

Create Amazon Chime SDK channel

Easily create an Amazon Chime SDK channel for your bot under the Channels tab:

Expand Amazon Chime SDK option
Select + Create channel
Choose your Amazon Chime SDK workspace integration from the Integration dropdown
Click Create channel

For voice-enabled conversations using Amazon Chime SDK, include the phone number under the Voice settings by language section.

The following fields are optional to the Amazon Chime SDK channel:

Region: Deploy your AWS resources in a desired region
Fulfillment Lambda ARN: The AWS Lambda function used for fulfilling Amazon Chime SDK
Voice settings by language: Enter an Amazon Chime SDK phone number by adding the language code + phone number combination
Default escalation phone number: Allows you to override a transfer number in an Escalation node payload

Phone numbers must be entered without spaces or dashes and preceded by a + and the country code (e.g., +15551234567)

Need context on the other fields? See Bots: Channels

Last updated 25 days ago