Introduction to Data requests

Elevate conversations with Data Requests in NLX's Dialog Studio—dynamic, real-time content from external resources for personalized, powerful interactions

What's a Data request?

Data requests provide dynamic values in a conversation that are retrieved from external resources (e.g., databases, APIs, etc.). Once set up, a data request may be triggered and referenced across any intent flow in the workspace.

With the use of a Data request node, you can prompt information to be pulled in while a conversation is in progress, injecting the results into subsequent nodes in the flow to be relayed in real time:

• Provide a choice of available appointment times

• Authenticate a user and later provide information from their profile/account

• Offer status information

Need more context? See Data request node

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Requirements

A data request must always employ the following to function:

• implementation of a static response (for testing/demos) or external webhook

• Response and/or Request model identified

• when used in an intent flow, trigger the retrieval first with a Data request node