Introduction to Flows

Craft engaging and powerful conversation flows with NLX's Dialog Studio

What's an Intent flow?

An intent always involves a conversation flow that completes a task for a user. Flows are designed in Dialog Studio's Canvas, which allows you to visually map out the series of steps that guide the bot and user through the task.

An intent may have multiple flows created for the same task that correspond to a communication channel. A voice channel may require steps that differ from a text channel, for example.

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Requirements

A flow must employ the following to function:

• at least one communication channel

• at least one node added to the Canvas