Frequently asked questions related to NLX's Dialog Studio Journeys
Device compatibility
What happens when a journey SMS is accessed by a messaging app that's not a mobile device?
Journeys continue to work as designed, regardless of the device used to open and navigate through the SMS link. A bot assistant will continue to be synced and will read aloud all steps through the user's mobile device as they view their weblink on their desktop, phone, smart watch, or tablet.
